Welcome to Sunside Peru. Below are the terms and conditions that govern our relationship with customers who use our services. By booking a trip with Sunside Peru, you agree to comply with these terms and conditions:
To secure your reservation, a non-refundable advance payment is required. The exact amount and payment deadlines will be indicated in each case, depending on the type of service booked. The final payment must be made before the start date of the trip. If payment is not made within the specified period, we reserve the right to cancel the reservation without prior notice.
Cancellations and Refunds:
In the event of cancellation by the customer, charges will apply according to the corresponding cancellation policy. We recommend reviewing this policy carefully before confirming your reservation. Sunside Peru reserves the right to cancel a trip in exceptional circumstances, such as natural disasters or unforeseen situations. In such cases, a full refund will be offered or the option to reschedule the trip will be provided.
It is the customer’s responsibility to ensure they have the necessary travel documents, such as valid passports and visas, before departure. Sunside Peru is not responsible for problems arising from a lack of required documentation. Customers are responsible for their own travel insurance, which should include medical, cancellation, and accident coverage. Sunside Peru is not liable for any incidents or accidents that may occur during the trip.
Sunside Peru reserves the right to make changes to the itinerary or included services in case of unforeseen circumstances, such as adverse weather conditions or logistical issues. In the event of significant changes, an appropriate alternative or partial refund will be provided.
Sunside Peru acts solely as an intermediary between customers and service providers, such as hotels, airlines, and local tour operators. We are not liable for any damage, loss, injury, delay, or expense incurred during the trip, whether caused by negligence, acts of third parties, or any other circumstances beyond our control. By using the services of Sunside Peru, you agree to comply with these terms and conditions. We recommend reviewing them carefully before making any reservations. If you have any questions or concerns, please do not hesitate to contact us.